A solid red ring on your Echo device usually means the microphone is muted or there is a connection issue.
Solutions:
- Check the Mute Button: Press the microphone button on top of the device.
- Power Cycle: Unplug your Alexa for 30 seconds and plug it back in.
- Reset Wi-Fi: Open the Alexa App -> Devices -> Echo & Alexa -> Change Wi-Fi Network.